C.L.I.C.K Services
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C.L.I.C.K. Digital Media Initiative
Target Audience
C.L.I.C.K. Digital Media Initiative will primarily serve the 2nd Congressional District of Illinois.
The following information was gathered from Data USA. In 2023, Congressional District 2,
Illinois had a population of 744,000 people with a median age of 38.8 and a median household
income of $61,514. Between 2022 and 2023 the population of the 2nd Congressional District
declined from 755,018 to 743,574, a 1.52% decrease and its median household income grew
from $59,002 to $61,514, a 4.26% increase. In 2023, the median property value in the 2nd
Congressional District was $157,600, and the homeownership rate was 63.3%.
The 5 largest ethnic groups in the 2nd Congressional District are Black or African American
(Non-Hispanic) (46.3%), White (Non-Hispanic) (34.2%), Other (Hispanic) (6.67%), White
(Hispanic) (4.14%), and Two+ (Hispanic) (3.77%). 14.3% of the households in the 2nd
Congressional District reported speaking a non-English language at home as their primary shared
language. This does not consider the potential multi-lingual nature of households, but only the
primary self-reported language spoken by all members of the household. 96.2% of the residents
in the 2nd Congressional District are U.S. citizens. The most common non-English languages
spoken as primary in households in the 2nd Congressional District are Spanish (80,843
households), Yoruba, Twi, Igbo, or Other Languages of Western Africa (4,456 households), and
French (Incl. Cajun) (1,741 households). As of 2023, 96.2% of the 2nd Congressional District
residents were US citizens, which is higher than the national average of 93.4%.
In 2022, the percentage of US citizens in Congressional District 2, Illinois was 96.4%, meaning
that the rate of citizenship has been decreasing. In 2023, there were 1.35 times more Black or
African American (Non-Hispanic) residents (344k people) in the 2nd Congressional District than
any other race or ethnicity. There were 255k White (Non-Hispanic) and 49.6k Other (Hispanic)
residents, the second and third most common ethnic groups.
The economy of the 2nd Congressional District employs 326,000 people. The largest industries in
the 2nd Congressional District are Health Care & Social Assistance (53,854 people), Retail Trade
(36,382 people), and Manufacturing (34,760 people), and the highest paying industries are
Utilities ($72,449), Public Administration ($65,269), and Mining, Quarrying, & Oil & Gas
Extraction ($62,404). From 2022 to 2023, employment in the 2nd Congressional District declined
at a rate of 1.07%, from 330,000 employees to 326,000 employees. The industries with the best
median earnings for men in 2023 are Public Administration ($74,796), Information ($70,021),
and Finance & Insurance, & Real Estate & Rental & Leasing ($61,415). The industries with the
best median earnings for women in 2023 are Public Administration ($54,856), Finance &
Insurance, & Real Estate & Rental & Leasing ($54,133), and Professional, Scientific, &
Management, & Administrative & Waste Management Services ($42,735).
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Competency and Capabilities
C.L.I.C.K. Digital Media Initiative is uniquely equipped to implement this program, building on
a strong foundation of mission-driven work that aligns seamlessly with its objectives. Our
mission is to design and deliver human service programs and policies that foster continuous
personal development, educate the broader community, and benefit the public good. Our vision is
centered on empowering marginalized populations, particularly those disengaged from
mainstream society due to cultural barriers and systemic inequities.
With over a decade of experience, C.L.I.C.K. Services NFP has successfully developed and led
initiatives targeting high-risk and underserved communities. We have deep expertise in working
with diverse groups, including youth and adults aged 15 and older, individuals with special needs
(such as Autism, ADD/ADHD), justice-involved individuals, and victims of violence and crime.
Our trauma-informed approach, anchored in SAMHSA’s six principles of trauma-informed care,
ensures participants receive comprehensive support to overcome personal and systemic
challenges.
C.L.I.C.K. Services has consistently advanced digital equity and inclusion through innovative
program design. Our integrated STEM and Esports curriculum bridges the digital divide by
providing access to emerging technologies and skill development in high-demand fields such as
content creation, video/film editing, coding, streaming, and digital compliance. Participants gain
hands-on experience that prepares them for sustainable careers in the rapidly growing Esports
and technology sectors.
To date, C.L.I.C.K. Services has engaged hundreds of participants in digital learning
environments, with measurable outcomes that include increased digital literacy, improved
employment readiness, and significant reductions in risk factors associated with recidivism and
violence. Our evaluation tools rigorously track participant progress, ensuring data-driven insights
into skill acquisition, risk level changes, and the successful completion of supportive services.
With a skilled team of Outreach Specialists, Social Workers, Case Managers, and Esports Job
Coaches, C.L.I.C.K. Services is fully prepared to scale this program to serve 300 participants
over three years. We are committed to creating an inclusive, supportive environment that fosters
learning, healing, and long-term success for every individual we serve.
Program Director: Budgeting, Analysis, Leadership, Conflict Resolution, Communication,
Problem Solving, Program Evaluation
Accountant: Financial Analysis, Financial Reporting, Problem Solving, Analytical, Auditing,
Document Management, Expense Tracking
Independent Evaluator: Research Methods, Organization, Reports and Evaluations, Direct
Observation, Use of Questionnaires and Interviews, Assessments
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Campaign Execution Manager: Brand Strategy, Data Optimization, Project Management, Paid
Media, Campaign Analytics, Ad Strategy, Media Buying, Insight Presentation
Marketing Specialist: Brand & Content Strategy, Data-Driven Optimization, Communication &
Project Management
IT Fundamentals/Digital Literacy/Streaming: Security and Monitoring, Coding and Networking,
Cloud Computing, Digital Audio Workstation (DAW) Skills, Music Theory, Project
Management, and Leadership
Online Security and the Law: Legal Research, Analysis, Leadership, Critical Thinking, Active
Listening, Communication, Complex Problem Solving, Teamwork, Date Interpretation
Trauma Informed Digital Lab: Mental Health, Behavioral Health, Research, Case Management,
Conflict Resolution, Interpersonal Communication, Problem Solving, Advocacy
Video/Film Editing: Editing, Software Management, Critical Thinking, Creativity,
Communication, Attention to Detail
Coding: Technical Skills, Computer Programming Language, Coding, Logical Thinking,
Communication, Creativity, Problem Solving
Tracking Program Outcomes: Months 1-12: 8 cohorts in total End of Year Evaluation Report:
Month 12
Identification of Objectives: Use SPSS Statistical Software Standard inferential analyses Paired
samples t-test to determine statistical significance
Performance Documentation, Monitoring, and Evaluation: Pre-Post Methodology continued:
Trauma Informed Digital Lab Course: Pre-post assessments for risk of violence, knowledge of
trauma Post-Test Analysis: Determine knowledge gain and retention Assess areas of strength and
growth
Program Effectiveness Assessment: Statistical Analysis continued: Descriptive statistics for
demographic trends
Sustainability Post Funding: Create a funding base through collaborations, organize fundraising
activities and events.
Digital Literacy
The C.L.I.C.K. Digital Media Initiative is focused on expanding the availability and affordability
of access to high-speed internet, increasing digital literacy, and more. We will provide Chrome
Books to 300 participants over a 3-year period. Digital literacy plays a vital role in violence
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prevention by equipping individuals with the critical thinking skills needed to navigate online
spaces safely and responsibly. As more interactions shift to digital platforms, understanding how
to identify misinformation, recognize harmful content, and engage respectfully online becomes
essential.
Digital literacy empowers people to challenge hate speech, cyberbullying, and extremist rhetoric,
reducing the likelihood of these behaviors escalating into real-world violence. Furthermore, it
fosters empathy and informed dialogue, helping build more inclusive and respectful digital
communities where conflict can be addressed constructively rather than through aggression. This
is Violence Prevention.
The Participants
We will service individuals 15 years of age and older who may be in court proceedings, on
supervision, probation, or parole, veterans, individuals with disabilities, individuals with a
language barrier, including low levels of literacy and individuals who are members of a racial or
ethnic minority group. Our classroom activities are Video/Film Editing, Online Security and the
Law, Trauma Informed Digital Labs, IT Fundamentals/Digital Literacy, and Streaming and
Coding. The program is broken into 4 quarters each year, serving 25 individuals each quarter.
The class schedule will consist of 2 cohort groups, 12 to 13 individuals in each cohort group.
Cohort 1 is Monday, Wednesday, and Friday. Cohort 2 is Tuesday, Thursday, and Friday. The
Cohort groups will be taught the same material. What is taught on Monday, will be taught on
Tuesday. What is taught on Wednesday will be taught on Thursday. The Friday class will consist
of both Cohort groups. All classroom curriculum is easily converted into virtual platforms
contingent on participant needs. Our classroom activities will be conducted at 222 Vollmer
Road, Chicago Heights, Illinois 60411, Lower Level, Unit F.
Goal: Digital Equity-Inclusion-Literacy
The goal will be to create digital equity, inclusion, and literacy for all participants of the
program. 'Digital Equity' includes information technology capacity that is needed for full
participation in society and the economy of community. ‘Digital Inclusion' to ensure that all
individuals in the communities have access to, and the use of, affordable information and
communication technologies, such as reliable fixed and wireless broadband internet service,
internet-enabled devices that meet the needs of the user, and applications and online content
designed to enable and encourage self-sufficiency, participation, and collaboration. This also
includes obtaining access to digital literacy training, the provision of quality technical support,
and obtaining basic awareness of measures to ensure online privacy and cybersecurity. “Digital
Literacy” are the skills associated with using technology to enable users to find, evaluate,
organize, create, and communicate information.
Community Involvement
The C.L.I.C.K. Digital Media Initiative aims to provide digital education and resources to
underprivileged communities. We chose our covered populations due to our understanding of
unemployment and poverty among these areas. Thirteen percent (approximately 63,489) of
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residents are reported to be living below the poverty level. Similarly, ten percent of residents 16
years and older (approximately 47,028) are unemployed.
Our organization engages with our target communities through partnerships and multi-media
marketing strategies. Our organization has demonstrated ability in making sustainable
relationships with township leaders. Through our network, we can make connections with local
high schools and gain cohorts of youth participants who are interested in our program. We plan
to foster these relationships and continue to connect with youth in our target communities.
Additionally, we have engaged in diverse marketing strategies to promote our program to adult
members of our communities. Continued awareness of services and programs are promoted via
active and regular social media post utilizing Facebook, Instagram, TikTok, X, and others.
Specifically, our organization has secured interview and advertisement space on the WVON
radio station. Members of our team will be interviewed by radio hosts to discuss and promote our
program to an adult audience. Likewise, radio advertisements developed by our team will be
airing on the station to reach our audience at all hours of the day.
To ensure accessibility, our program will be completely free of charge to our participants. In
addition, our organization provides transportation support for participants who may not have a
reliable means of travel. Similarly, we allow engagement to be flexible. Participants may, in
certain circumstances, attend programming virtually if they are unable to be present in person.
The C.L.I.C.K. Digital Media Initiative aims to teach digital fundamentals to underprivileged
groups in tech and to provide training navigating the Internet effectively and safely. The program
directly addresses digital literacy by providing courses in areas such as using online tools,
managing digital communications effectively, and coding to expand their digital understanding.
Crucial to our program will be concentration on the importance of VPN's, learning the
fundamentals of Python, and troubleshooting strategies. The program has a focus on educating
the public about the risks of online activities and how to protect their personal information from
cyber threats such as phishing and programs that contain malware attached to the downloaded
files.
C.L.I.C.K. Digital Media Initiative also plans to teach about the accessibility of online
government services, healthcare, education, or other public resources as the community at large
does not have access to these services. Our goal with the program is to help provide accessibility
to a variety of services that would help empower participants by equipping them employability
skills to overcome a rapidly evolving digital world, to ensure they don't feel neglected due to a
lack of resources.
Part of our mission is to ensure that people who have historically struggled to gain these skills
are able to do so in an environment that is as accessible for anyone regardless of experience, age,
or criminal background. We seek to empower anyone in the community who wants to break the
generational cycle of the digital divide.
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C.L.I.C.K. Digital Media Initiative Performance Measures and Sustainability
Strategic evaluation efforts will be used to track and measure progress towards goals.
Specifically, our organization has the goal of achieving universal digital literacy, beginning with
our participants and target areas. Our dynamic team of technology professionals provides
education in cybersecurity and online privacy in a way that is comprehensible to our target
audience. Effectiveness will be tracked via pre-post assessment and statistical analyses. Pre
assessments will be used to establish baseline knowledge of areas related to digital literacy. After
program completion, post assessments will be used to determine the change in knowledge.
Within-groups analyses will be used to determine if the change in knowledge was significant
while measures of central tendency will allow for us to assess the degree and direction of change.
An increase of mean scores from pre to post along with significant findings of difference
between scores will indicate success in this area.
In addition, our organization has demonstrated success partnering with school districts within our
target areas to provide sustainable initiatives to students. Students receive access to a multitude
of technology devices while participating in education and practice in application. Skills and
growth are assessed in group and one-to-one project evaluations by our team of professionals.
Our team also provides resume and digital portfolio support for students to ensure that they are
prepared to embark on a career based in technology. As we expand our services, we strive to
reach more communities and school districts to reduce the digital divide among Illinoisans.
Success in our project is defined by an increase in technology-related skills among our target
communities. Thus, allowing Illinoisans to have increased opportunities in the digital workforce.
This plan includes aggressively pursuing additional grant opportunities from foundations and
public agencies whose mission aligns with ours. Simultaneously, we are actively cultivating
relationships with local businesses and philanthropists to secure financial sponsorships and
individual donations. Continued strategic partnerships with community organizations, schools,
and other service providers will be crucial for resource sharing and expanding our reach.
Furthermore, we are exploring opportunities to align our initiative with broader city and state-
level programs focused on similar goals, potentially unlocking collaborative funding streams and
resource integration.